Important information about the Heartbleed Bug

Posted under Website

heartbleedFollowing recent news that the Heartbleed Bug can exploit a security flaw across the majority of the Internet, we are taking action with our clients to update all passwords. Technical experts advise that this may not be necessary until service providers fix the vulnerability, but we prefer to take a pro-active approach.

The Heartbleed Bug exploits servers that use Open SSL, a software library used to encrypt sensitive data. Although your website doesn’t necessarily use this feature, the servers that host your website may do so – as may the servers for other services that you use such as email and file storage.

We take online security threats very seriously and for clients that we manage these services on behalf of, we are updating all passwords today. We will implement a further password update as service providers address this weakness over the coming weeks.

Although there is speculation that this is not necessary until the flaw has been addressed globally we recommend changing all online passwords now, to be on the safe side.

There’s more information about the Heartbleed Bug on the BBC website but you can also contact us if you have any concerns.

Karen McNulty

Karen joined Media Matters in 2007. She is an accredited trainer and Chartered Marketer (with the CIM) and has worked in the sector for over 20 years. She is passionate about technology and loves to keep up with new innovations and trends around Digital Transformation, digital marketing and cloud computing. A strategic, dynamic and innovative senior digital marketer, Karen has a rich and varied portfolio of experience in a variety of disciplines, industries and verticals.

Karen actually left us to pursue her interest in IT for a two year spell but couldn’t keep away! She has returned full of beans to raise the profile of digital and cloud marketing opportunities for business. Her role as operations director covers all things “techie" both in house and with on-boarding clients.